Q: Can you make the design for the outdoor playground equipment?
A: Yes. We have the design department. If you can provide us the size of your area, our designer could make the design according to your area dimension and your special requirements. Or you can choose the popular designs from our catalog suit for you.
Q:How to maintain and clean the outdoor playground equipment?
A: It is no need to maintain, as our raw material is galvanized pipe and LLDPE plastic, it is UV-resistant, high-strength, smooth surface, and good capability of safety and environment friendly, can be well though under the strong sunlight or the rains.
Q: How long is the warranty time for the outdoor playground equipment?
A: Warranty time: 12 months. Warrant conditions see below: If any quality problems (except man made problems and under abnormal use) happen during warranty time, for example, crack of plastic accessories, color fading and damage of the iron parts etc. The buyer should inform the seller within 14 days after finding the quality problems. And the buyer should provide the same quality and new accessories free within 30 days.
Q: Do you have any certificate of the outdoor playground equipment?
A: Yes, we have CE certificate.
Q: Could we install the outdoor playground equipment ourselves?
A: Yes, many customers installed it themselves, We will provide professional detailed installation and paste the label and take photos.
Q.Are you manufacturer?
A.Yes. We are children entertainment equipment manufacturer for 10 years working experiences.
Q. Did you often export to my location?
A.Yes, We have been exported to Southeast Asia, South Africa, the Middle East, Europe, and Russia and other countries and regions
Wen Wen Services:
1. We will provide best quality products and enthusiastic service for you.
2. Our factory is a direct manufacturer in China, thus we ensure to offer you with the most competitive price.
3. Provide professional suggestions for equipment selection.
4. Provide design services for your project according to the local land information and requests.
5. Guide your staff to operate the equipment and to manage the water park.
6. Arrange engineers to your site to supervise your workers to install the equipment.
7. One Year Warranty of all products.